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International Shipping

SHIPPING & TRACKING

Q: What countries do you currently ship to?

We currently ship to the following countries:

All APO/FPO, Andorra, Argentina, Antigua and Barbuda, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, China, Croatia, Costa Rica, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Finland, France, Germany, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malta, Mexico, Monaco, Montserrat, Morocco, Netherlands, New Zealand, Nicaragua, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Qatar, Romania, Russian Federation, San Marino, Saudi Arabia, Singapore, Slovakia (Slovak Republic), Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Taiwan, Trinidad and Tobago, Ukraine, United Arab Emirates, United Kingdom, Virgin Islands (U.S.), Guam (U.S.), Puerto Rico (U.S.), Hawaii (U.S.), Alaska (U.S.).

Q: Do you offer Free Shipping on international orders?

Free Shipping to Canada
Free Priority Shipping on orders over US$70.00.

Free Shipping to Australia / New Zealand
Priority Shipping on orders over US$90.00.

Free Shipping to Europe and UK
Priority Shipping on orders over US$90.00.

Shipping to Rest of the World
Free international shipping on orders over US$90.00.

Q: How long does will it take for international delivery?

Refer to the following guidelines for estimated delivery timeframes to the following locations:

Canada - 6-11 business days
Australia / New Zealand - 7-14 business days
France, Germany, Belgium, Netherlands, UK - 7-14 business days
Italy, Spain, Ireland, and most European countries - 8-14 business days

Asia Pacific-10-20 business days
Middle East & Africa-10-20 business days
Latin America and the Caribbean-10-20 business days

Need a faster delivery?
Now offer DHL Worldwide  Express Shipping - 3-6 business days

Enjoy US$28.00 Flat Rate DHL express shipping on any orders to Canada.
Special DHL express shipping rates to Australia and New Zealand.


*Please note delivery dates are based off of estimates given by the shipping carriers and are not exact and guarantee. Actual delivery time might take longer. Delay may usually due to customs clearance, severe weather, or strikes. We are not responsible for any delay beyond our control.

Q: How much my order will cost to ship to my country?

Shipping cost will be calculated during the checkout based on the items you are purchasing and your shipping destination:

  • 1. Add your item to your cart
  • 2. Click Checkout
  • 3. Enter or verify your shipping destination
  • 4. Choose a shipping method

  • If you experience difficulty in placing your order, please contact us.

     

    Q: Do you ship to APO/FPO/DPO addresses?

    Yes we do ship to APO/FPO/DPO addressed. APO, FPO, DPO and other military base addresses are not considered international addresses. If you are planning to ship to this type of address you should select "United States"as your shipping country during checkout.

    Please note: Express services are not available to all APO/FPO/DPO addresses.

    Q: How can I track my shipment?

    We will send you a order tracking email after your order is shipped. Unfortunately real time parcel tracking is not available on international orders. We normally expect overseas deliveries to arrive within 20 working days so we are unable to query your parcel before this time. If this time has passed and you have still not received your parcel please contact Customer Service for assistance. Please note international shipping time is not guaranteed regardless how to ship. Delay may usually due to custom clearance or severe weather conditions.

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