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International Shipping


Q: Do you ship orders outside the United States?

BOLDLOFT is proudly announced that we are now shipping internationally to the following countries:

All APO/FPO, Andorra, Argentina, Antigua and Barbuda, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, China, Croatia, Costa Rica, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Finland, France, Germany, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malta, Mexico, Monaco, Montserrat, Morocco, Netherlands, New Zealand, Nicaragua, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Qatar, Romania, Russian Federation, San Marino, Saudi Arabia, Singapore, Slovakia (Slovak Republic), Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Ukraine, United Arab Emirates, United Kingdom, Virgin Islands (U.S.), Guam (U.S.), Puerto Rico (U.S.), Hawaii (U.S.), Alaska (U.S.).

Q: How long does it take to deliver an international order?

Estimate delivery date:

DHL Express*: 3-6 business days (excluding Saturday, Sunday and public holidays)
International Priority*: 7-14 business days (excluding Saturday, Sunday and public holidays)
International/Global Post*: 14-21 business days (excluding Saturday, Sunday and public holidays)

*Please note there is NO QUARANTEE TIME OF DELIVERY ON ALL INTERNATIONAL SHIPMENTS. Delivery dates are based off of estimates given by the shipping carriers and are not exact. Actual delivery time might take longer. Delay may usually due to customs clearance, severe weather, or strikes. We are not responsible for any delay beyond our control.

Q: Do you ship to APO/FPO/DPO addresses?

Q: Do you ship to APO/FPO/DPO addresses?

Yes we do ship to APO/FPO/DPO addressed. APO, FPO, DPO and other military base addresses are not considered international addresses. If you are planning to ship to this type of address you should select "United States"as your shipping country during checkout.

Please note: Express services are not available to all APO/FPO/DPO addresses.

Q: Do you ship to Hawaii, Alaska, Virgin Islands, Guam, and Puerto Rico?

Yes we do ship to Hawaii, Alaska, Virgin Islands, Guam, and Puerto Rico.

Please note: Express services are not available to Hawaii, Alaska, Virgin Islands (U.S.), Guam, and Puerto Rico.

Q: How can I find out how much for shipping charges?

Simply check out your shopping cart, and once your shipping country is selected, all shipping options and quotes will be shown at the "Select a Shipping Method" section. If you experience difficulty in placing your order with us, please contact us.

Q: I would like to make a gift purchase. Can you send my gift to a different address?

Yes we can send your order to a different address.

Q: How can I track my shipment?

Once we ship out your order, you should receive a shipment confirmation number within 24-48 hours through email. Please log on to USPS, UPS, or Fedex online tracking and enter your confirmation number to track the status of your order.

Unfortunately parcel tracking is only available in the US. We normally expect overseas deliveries to arrive within 20 working days; however if you have not yet received your order, please allow up to 45 working days in case of any problems with the courier service or custom clearance. Please note international shipping time is not guaranteed regardless how to ship. Delay may usually due to custom clearance or severe weather conditions.

Q: I receive a USPS tracking number from you, but the tracking result doesn't show where the package is. Why?

Unlike UPS or FedEx with day-by-day tracking ability, USPS number mainly serves as a shipment confirmation/Insurance number which always encounters delay on updating the online shipping status. In fact, USPS won’t provide real time tracking services for domestic and international shipments. You may only track your package if you ship your order by USPS Express Mail Service.

Q: The tracking record shows my order is delivered but I did not receive my order, what should I do?

Your order may either pack in a small box or an envelope; however, it might not fitted into the standard size mailbox occasionally. Please check if your mail carrier put the item at other location for pick up, such as front porch, front door, side way, leasing office or reception desk.

Q: What is your Express shipping cut off time?

Orders that require Express Shipping Services will processed the same business day if they are received before 12:00pm EST. Any orders received after this cut off time will not be shipped until the next regular business day. Customers should not count the day an order ships as a shipping day. Business days would be considered Monday thru Friday excluding US Holidays.